You
can use the search button at the top of your AHASHOP app to look for
items.
Describe what you're looking for in the search bar
to start your search. For example: 'party dress,' or 'white denim
shorts.' Please use multiple descriptive terms to narrow down the
results. For example, using 'little black dress' as a search term
will generally produce more curated results compared to using just
'dress.'
Search results are ordered by how relevant the
items are to your search. You can use the 'Sort by' option to
reorder your search results based on your preference.
When you shop on AHASHOP, if you have any questions about an item, please feel free to message us anytime.
Rest assured that you can shop confidently with AHASHOP's return and refund policy and AHASHOP Purchase Protection Program.
Almost all items you bought on AHASHOP are eligible for return and refund within 90 days if you are not satisfied with them, with just a few exceptions:
-
Clothing items that have been worn, washed, damaged, or have had
tags, packaging, or hygiene stickers removed, or are part of an
incomplete set.
- Items specifically labeled as
non-returnable.
- Some free gifts.
In addition, under the AHASHOP Purchase Protection Program, we offer full refunds for any item(s) that do not arrive, arrive damaged or are not as described.
Once you click checkout and complete your payment, congratulations! You've just made a purchase on AHASHOP. We will send you an email confirming the items in your order. You can also view your order information by going to 'Your orders' on your account page from the AHASHOP app.
You may learn more about our policies here:
https://www.ahashops.com/return-policy.htmlvip/return-policy.html
Your credit card may be declined due to one of the following reasons:
· Your card info might be incorrect. Please confirm your card number, expiration date, billing address, and security code to ensure that the transaction can be processed.
· Card issuer bank declined your payment. Please call your bank for additional assistance.
If your financial details are confirmed and you think your card may be declined due to technical error, please try to checkout on another browser or try another payment method to complete your order. We accept major credit cards (Visa, MasterCard, American Express, Discover), Paypal.
AHASHOP currently provides free shipping worldwide for all orders.
You can track the latest shipping status of your order on the AHASHOP app. Simply visit "My orders" and see your shipping information. You will be able to see your shipping carrier, tracking number, estimated delivery time, and latest shipping status on the page.
If a tracking number isn't available yet, then our warehouse may still be processing your order. Please allow 1-3 business days for warehouse processing. We will notify you when your tracking number is ready and your order has been shipped.
AHASHOP
is a safe shopping website. We care about our customers' privacy and
data security.
We can assure you that all of our payment
links have PCI certifications. We work with major payment providers
like Visa, Mastercard, PayPal, which all have stringent consumer
protection policies and state-of-the-art technology in place to
protect our customers' payment data.
We also describe in
detail how we collect, use, and protect your personal information in
our Privacy Policy.
Protecting
Your Data and Transactions on AHASHOP
1.
Advanced Security Protocols: AHASHOP employs advanced security
measures to protect your personal and payment information. This
includes the use of secure socket layer (SSL) technology to encrypt
data during transmission.
2. PCI DSS Compliance: Our
compliance with the Payment Card Industry Data Security Standard
(PCI DSS) ensures that your card information is handled securely
throughout every transaction.
3. Regular Security Audits:
We conduct regular security audits and updates to stay ahead of
potential threats, ensuring that your shopping experience is both
safe and secure.
Tips
for Safe Shopping on AHASHOP
1.
Create a Strong Password: Use a unique and strong password for your
AHASHOP account and update it regularly.
2. Monitor Your
Account: Regularly check your account for any unauthorized activity
and report any problems immediately.
Beware of Phishing
Scams: Be cautious of emails or messages that ask for personal
information or direct you to a website other than AHASHOP. Always
verify the authenticity of such information.
Our
Commitment to Your Privacy
1.
Transparent Data Usage: Our Privacy Policy details how we collect
and use your information.
2. No Unnecessary Data Sharing:
We do not share your personal information with
third-party merchandise partners on AHASHOP, ensuring your
data remains confidential and secure.
3.
Customer Consent and Control: You have control over your personal
information. We seek your consent for any data processing and
provide options to manage your privacy settings.
In
Case of Concerns
1. Reporting Security Concerns: If
you encounter any security concerns or suspicious activities, you
can report them directly through our secure channels.
2.
Customer Support Access: Our customer support team is always
available to assist you with any queries or concerns about your
safety and privacy.
AHASHOP's Safe Shopping
Guarantee
1. Refund and Return Policies: In the rare
event of an issue with your order, our comprehensive refund and
return policies are in place to ensure your satisfaction.
2.
Verification of merchandise partners: We rigorously verify
all merchandise partners on AHASHOP to maintain a safe and
trustworthy shopping website.
3.
Secure Payment Processing: With secure payment processing, your
transactions on AHASHOP are always protected.
Ensuring
a Safe Shopping Experience
Shopping on AHASHOP is not just
about finding great deals; it's also about feeling secure and
protected. We continuously evolve our security measures to ensure
that you can shop with confidence, knowing your data and other
information are safe with us.
If the above information does not address your query, please consult the online customer service or send an email to [email protected]